We guarantee that you will be completely satisfied with your purchase. If within 30 days of receiving your Slow ‘N Sear/Slow ‘N Sear Plus/Slow ‘N Sear XL/Slow ‘N Sear Charcoal Basket/Slow ‘N Sear Low Profile, Grill Grates, Drip ‘N Griddle Pan or 22″ Two-Zone Cooking Grate with EasySpin, you are not 100% satisfied with your purchase, you can return the product to us and we will refund your full product purchase price including any applicable taxes.  30-day satisfaction guaranteed refunds are only honored when you have contacted us at info@abcbarbecue.com prior to the 30-day window expiring and have been issued a return merchandise authorization (RMA) number. Return shipping charges to send your product back to Adrenaline Barbecue Company are the sole responsibility of the purchaser.